Top Brand Distribution Ltd Privacy Policy

Top Brand Distribution Ltd takes the privacy and security of your data very seriously.

This privacy policy sets out how Top Brand Distribution Ltd processes personal data (information by which an individual can be identified) collected by us in the course of our lawful activities and explains our obligations and your rights under the Data Protection Act 1998 and any subsequent UK legislation and regulations (‘Data Protections laws’). This policy has been put in place to protect your rights under the Data Protection Laws, and it is important that you understand what we will do with your data and are happy with this.

Modifications to this Policy

From time to time, Top Brand Distribution Ltd may need to update or modify this Privacy Policy, including to address new issues or to reflect changes on our site located at www.tbdistribution.com (“Site”).

To the extent required by law, Top Brand Distribution Ltd will notify you of material changes to this Privacy Policy, including by posting the most recent version of the Privacy Policy and information about the changes from the previous version on the website.

References to the processing of information include the collection, use, storage and protection of data.

Top Brand Distribution Ltd is the ‘data controller’ for the purposes of this policy, and the policy extends to its staff, sub-contractors and anyone else processing data on our behalf from time to time. Top Brand Distribution Ltd is committed to ensuring that your privacy is protected. Any personal data collected by Top Brand Distribution Ltd will only be processed in accordance with this privacy policy.

Organisations are permitted to process data if they have a legal basis for doing so. Top Brand Distribution Ltd processes data on the basis that:

  • Express and informed consent has been given by the person whose data is being processed; and/or
  • Top Brand Distribution Ltd has a legitimate interest in processing data; and/or
  • It is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; and/or
  • There is a legal obligation on Top Brand Distribution Ltd to process data.

Where Top Brand Distribution Ltd is relying solely on consent as the basis for processing data, we are required to obtain your explicit consent and you can modify or withdraw this consent at any time by notifying us in writing or amending your contact preferences / unsubscribing via our database, although this may affect the extent to which we are able to provide services to or interact with you in future.

Collection of Personally Identifiable Information

Data collected and processed may include, but not be limited to:

  • Names and contact information such as telephone numbers, email and postal addresses
  • Payment information
  • Such other information that is relevant and necessary for Top Brand Distribution Ltd to carry out its activities and legal obligations.

Top Brand Distribution Ltd may also maintain information about you/your business that you do not directly provide, whether it is information received from third parties, such as employers and partners or information Top Brand Distribution Ltd collects about your activities.

What we do with the data we process

Top Brand Distribution Ltd uses the data collected to maintain accurate internal records of our engagement.

Data may be processed and viewed, to the extent necessary, by staff in the course of Top Brand Distribution Ltd’s activities (all of whom work in accordance with this privacy policy) and will be retained only for as long as is reasonable and permissible in law.

Top Brand Distribution Ltd may share personally identifiable information with third parties for legitimate business purposes, including for the following reasons or in the following circumstances:

  • To vendors or third-parties who deliver or provide goods and services or otherwise act on behalf of or at the direction of OLT, which third parties include, for example, product-fulfilment companies, third-party event hosts, other third parties who may provide services on web sites that are accessible from links on one of our Sites, and credit card companies processing payment;
  • To investigate potentially fraudulent or questionable activities;
  • When we believe it is necessary to cooperate with law enforcement or in response to a government request, including if specifically requested or required, as otherwise permitted by law, and for other valid ISACA business purposes.

Top Brand Distribution Ltd retains personally identifiable information for as long as necessary for its legitimate activities, and as otherwise permitted by applicable law.
You, as the data subject, may request deletion of your data at any time in writing, subject to any overriding legal requirement for its retention. You, as the data subject, can also unsubscribe via the website of any mailing list you are subscribed to.

Your rights in relation to your personal data

You may request details of personal information which we hold about you. Any such request must be submitted in writing. A small fee may be payable if an information request is particularly onerous.

You may choose to restrict the collection or use of your personal information, but this may inhibit or limit the way in which Top Brand Distribution Ltd is able to interact with you. You may, at any time, change your mind about what information we hold about you, or if we continue to hold it at all, subject to any legal obligation on Top Brand Distribution Ltd to retain data, such as the licensing bodies requirements.

You are responsible for the accuracy of the data you have provided to Top Brand Distribution Ltd. If you believe that any information, we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect. We may use your personal information to send you information about Top Brand Distribution Ltd and matters relating to training courses which we think may be of interest to you. We will only share data with trusted third parties as stated above, or where necessary for us to communicate with you (such as mailing companies for postal communications or through email campaigns or newsletters) or as stated above, and only once we are satisfied that any such use of data will accord with our privacy policy. We will not sell or share your personal information with any other businesses or marketing companies.

You can obtain further information about Data Protection and privacy laws by visiting the
Information Commissioner’s website at https://ico.org.uk/for-the-public.

Security

Top Brand Distribution Ltd uses reasonable measures to safeguard sensitive personally identifiable information, with measures that are appropriate to the type of information maintained and follows applicable laws regarding safeguarding any such information under our control.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website(s) in question.

Your consent

This policy serves to inform you of your rights and our obligations in relation to your personal data. In order for us to be able to continue to communicate with you fully in future (using both electronic and non-electronic means).

How to contact Top Brand Distribution Ltd and modify your information or preferences

Questions regarding this Privacy Policy should be directed to Top Brand Distribution Ltd by email at:info@tbdistribution.co.uk

If you would like to modify the types of email messages, you receive from us you may unsubscribe by following the instructions in the footer of any email message that you receive from us. To help us keep your personal information up to date, or to request access to the personal information Top Brand Distribution Ltd maintains about you, you may contact us at Top Brand Distribution Ltd, 71-75 Shelton Street, London, WC2H 9JQ

If you would like us to remove you from our database, please contact info@tbdistribution.co.uk

RETURN POLICY

1. Returns

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment. Only regular priced items may be refunded. Sale items are non-refundable. To follow-up on the status of your return, please contact us at info@tbdistribution.co.uk

2. Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at info@tbdistribution.co.uk with details of the product and the defect.

You can post the item you consider defective to:

  • Top Brand Distribution LTD
  • 95 High View
  • Watford
  • Hertfordshire
  • WD18 6JP

    Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

3. Shipping

To return the item you purchased, please mail it to:

  • Top Brand Distribution LTD
  • 95 High View
  • Watford
  • Hertfordshire
  • WD18 6JP

    Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

TERMS OF SERVICE

1. Introduction

This website is operated by Top Brand Distribution Ltd. The terms “we”, “us”, and “our” refer to Top Brand Distribution. The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content.

If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services or place an order on our website.

2. Use of our Website

You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into a binding contract. You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems. You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

3. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes. You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

4. Products or Services

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction. Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in Great British Pound (£). We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities. We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website

5. Links to Third-Party Websites

Links from or to websites outside our website are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking.

6. Use Comments, Feedback, and Other Submissions

You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership. You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content. You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party. We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.

7. Your Personal Information

Please see our Privacy Policy to learn about how we collect, use, and share your personal information.

8. Errors and Omissions

Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law. We do not undertake to update, modify or clarify information on our website, except as required by law.

9. Disclaimer and Limitation of Liability

You assume all responsibility and risk with respect to your use of our website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.

The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.

In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages.

Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to defend and indemnify us, and hold us and our affiliates harmless, and our and/or their respective directors, officers, agents, contractors, and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.

11. Entire Agreement

The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.

12. Waiver

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.

13. Headings

Any headings and titles herein are for convenience only.

14. Severability

If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

15. Governing Law

Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services offered on our website will be resolved in accordance with the laws of the City of London without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the City of London, and you irrevocably consent to the exclusive jurisdiction and venue of such courts.

16. Questions or Concerns

Please send all questions, comments and feedback to us at info@tbdistribution.co.uk